Shipping Policy

At Allewaa for Laptop, we aim to deliver laptops and accessories safely, quickly, and with full care. Every order is handled professionally to ensure it arrives in excellent condition.

Order Processing

• Orders are processed after confirmation with the customer.
• Preparation time is usually 1–3 business days.
• Our team may contact you if any clarification is needed.

Shipping Coverage

• We currently deliver within Egypt.
• Delivery time depends on location and courier service.

Estimated Delivery Time

• Main cities: 1–3 business days.
• Other areas may require additional time.

Return & Exchange Policy

We want you to be fully satisfied with your purchase from Allewaa for Laptop. Returns and exchanges are accepted under the following conditions.

Return Conditions

• Requests must be made within 14 days of receiving the item.
• Products must be unused and in original condition.
• Original box, accessories, and invoice are required.

Items Not Eligible for Return

• Damaged items due to misuse or negligence.
• Activated software or opened licenses.
• Missing accessories or packaging.

Exchange Policy

• Exchanges depend on stock availability.
• If unavailable, another solution or refund may be offered.

Warranty & Technical Support

All laptops and accessories sold by Allewaa for Laptop are covered by official manufacturer warranty according to their terms.

• Warranty duration varies by product.
• Technical support is available for setup and troubleshooting.
• Warranty claims may require inspection.